Contact Us

Velmoki

Customer support

Email: support@velmoki.com

We usually reply within 1–2 business days.

When writing to us, please include

  • Your order number
  • The product name
  • Photos if an item arrived damaged

Business information

Company: Haikou Zongwang E-Commerce Co., Ltd.

Address: Unit J037, Room 10-1120, 11th Floor, Building 10, Guoxing City, No. 4 Daying East 3rd Road, Lantian Subdistrict, Meilan District, Haikou City, Hainan Province, China

Phone: +86 14647774711

Please do not send returns to this address until you have return instructions from support.